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Privacy Policy

Last updated: June 2026

At Neo Group, the privacy of our visitors is one of our main priorities. This Privacy Policy explains the types of information we collect and record on this website, and how we use it.

If you have additional questions or require more information about our Privacy Policy, please contact us at the corporate office listed at the end of this page, or by email at info@neoplast.com, info@neomatik.in, or info@neocorp.in.

This Privacy Policy applies only to our online activities and is valid for visitors to the Neo Group website with regard to the information that they share and that we collect here. It does not apply to any information collected offline or through channels other than this website.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information we collect

The personal information you are asked to provide, and the reasons you are asked to provide it, will be made clear to you at the point we ask for it.

If you contact us directly, we may receive additional information about you, such as your name, company, email address, phone number, the contents of your message and any attachments you send us, and any other information you choose to provide.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Respond to your enquiries and provide quotations, technical, and after-sales support.
  • Communicate with you, including for service updates and, where you have agreed, marketing.
  • Send you emails.
  • Detect and prevent fraud.

Log files

Neo Group follows a standard procedure of using log files. These files log visitors when they visit websites, as part of standard hosting analytics. The information collected may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring and exit pages, and the number of clicks. This information is not linked to anything personally identifiable. Its purpose is to analyze trends, administer the site, track visitors' movement on the website, and gather demographic information.

Cookies

Like most websites, Neo Group uses cookies to improve your experience and to understand how the site is used. For full details on the cookies we use and how to manage them, please see our Cookie Policy. You can choose to disable cookies through your individual browser settings.

Third-party privacy policies

This Privacy Policy does not apply to other websites. We advise you to consult the respective privacy policies of any third-party services for more detailed information, including their practices and instructions on how to opt out of certain options.

CCPA privacy rights

Under the CCPA, among other rights, consumers have the right to request that a business that collects personal data disclose the categories and specific pieces of personal data it has collected; request that a business delete personal data it has collected; and request that a business that sells personal data not sell it. If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Your data protection rights (GDPR)

We want you to be fully aware of your data protection rights. Every user is entitled to the following:

  • The right to access. You may request copies of your personal data.
  • The right to rectification. You may request that we correct information you believe is inaccurate, or complete information you believe is incomplete.
  • The right to erasure. You may request that we erase your personal data, under certain conditions.
  • The right to restrict processing. You may request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing. You may object to our processing of your personal data, under certain conditions.
  • The right to data portability. You may request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Children's information

Protecting children online is part of our priority. We encourage parents and guardians to observe, participate in, and monitor and guide their children's online activity.

Neo Group does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child provided this kind of information on our website, please contact us immediately and we will do our best to promptly remove it from our records.

Contact us

Neo Group, A-7, 2nd Floor, Safal Profitaire, Corporate Road, Nr. AUDA Garden, Prahaladnagar, Satellite, Ahmedabad-380015, India.
Phone: +91 79 4019 4030.
Email: info@neoplast.com, info@neomatik.in, info@neocorp.in.

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